Concepts of supervision and management including planning, organizing, recruiting, training, decision-making, communication, employee relations, motivation, discipline, rewards/incentives, and grievances.
This course explores collaborative and inclusive leadership and management styles along with the vision and values needed to effectively lead successful organizations. Examines strategies for developing and encouraging skills that enable leaders and managers to succeed in business, government, nonprofits, education, and community-based organizations.
Concepts of supervision and management including planning, organizing, recruiting, training, decision-making, communication, employee relations, motivation, discipline, rewards/incentives, and grievances.
Students will learn concepts, strategies, and models to help improve communication skills. This course encompasses topics such as cultural diversity, critical thinking, ethical communication, listening skills, communicating in managerial and leadership roles, managing conflicts, communicating in teams and groups, technology in communication, and public presentations. Students will understand the importance of effective communication in the workplace.
A beginning level keyboarding course designed to build effective keyboarding skills with an emphasis on building correct touch-typing techniques for alphanumeric, symbol, and punctuation keys. A foundation for keyboarding speed and accuracy is developed and proofreader's marks are introduced. Successful completion of this class results in a minimum keyboarding speed of 20 net words per minute on a five-minute timed writing with 90% accuracy.
An overview of business web page building using online drag and drop and visual layout website builders. The focus is on website builder apps and tools needed to manage a business website. Topics include web page content creation and customization, application of business content for various businesses, e-business integration, website promotion strategies, mobile optimization, and business productivity.
Perform business functions faster, cheaper, and better using storefront apps to handle the flow of merchandise, services, information, and revenue. Focus is on the apps and tools needed to manage an e-business and/or e-store. Topics include entrepreneurial business strategy, offering products and services, managing customers and orders, product and market research, advertising and promotions, customer service, search engine optimization, online storefront options, and mobile e-business apps.
A beginning level keyboarding course designed to build effective keyboarding skills with an emphasis on building correct touch-typing techniques for alphanumeric, symbol, and punctuation keys. A foundation for keyboarding speed and accuracy is developed and proofreader's marks are introduced. Successful completion of this class results in a minimum keyboarding speed of 20 net words per minute on a five-minute timed writing with 90% accuracy.
This course provides in-depth coverage of the concepts and techniques required to use Microsoft Excel to create spreadsheets to express, analyze, and solve business-related problems, and to assist in the preparation for the Microsoft Office Specialist Excel certification exam.
Introduction to the concepts and skills required for using computer applications for business. Includes fundamental concepts of hardware, the operating system, and the most frequently used office applications: word processing, electronic spreadsheet, database management, presentations, web browsers, and email.