Students will learn concepts, strategies, and models to help improve communication skills. This course encompasses topics such as cultural diversity, critical thinking, ethical communication, listening skills, communicating in managerial and leadership roles, managing conflicts, communicating in teams and groups, technology in communication, and public presentations. Students will understand the importance of effective communication in the workplace.
This class requires in-person meetings and the use of Canvas. In-person meeting information (meeting days, times, location) is in the class schedule. Students will also complete coursework in Canvas, which must be accessed using an internet enabled device. This class is part of CityOnline and is 16 weeks. For student support and other services, students can check Welcome to CityOnline. For course details, students must check the instructor's website.
Recommended Preparation, BSEN 74