The Chancellor’s Office Tax Offset Program (COTOP) is used to collect the past-due fees on a CCSF student account. Through the COTOP program, your outstanding balance will be sent to the State of California collection through your tax refund or lottery winnings.

Chancellor’s Office Tax Offset Program (COTOP) FAQ's

This attempt to collect the outstanding balance on your account will not affect your credit rating. However, your account will be sent to the State of California.  Currently, CCSF does not charge late fees or interest. We do not report your account debt to a collection reporting agency.

If you have recently paid your outstanding balance, please disregard this bill and thank you for your prompt attention to this matter.

You may choose to pay your outstanding balance in installments. However, the collection of your debt will continue to go through the State COTOP system.

If you choose to not act at this time, the debt will be reported to the State Collection COTOP system.

Students who believe their account charges are an error, may submit a COTOP Appeal to Tuition and Fees at tuition@ccsf.edu to request an appeal form. Students must submit official documentation with the appeal form.

Yes, you can. Go to your myRAM Portal. Click on login using your student ID# and your password. Click on tab for 'Student Account'. To view your account info, click on 'View Student Account by Term' to determine what semester the balance is due for. To view course enrollment info, click on 'Student Portal', then 'Student Registration'.

If you need further assistance, please email the Tuition and Fees Office at tuition@ccsf.edu or you may call the Tuition and Fees Office at 415-239- 3522 between the hours of 8:00 a.m. – 5:00 p.m. Due to the FERPA regulations we are not able to discuss the details a student’s account over the phone.

No. Unfortunately, we are unable to release or discuss student account information to a third party. Additionally, we are not able to give out information over the phone.

(Please see answer to the previous question)

You should check your myRAM Portal account to confirm that you received an award for that term. For any discrepancies, please contact the Financial Aid Department 415-239-3577.

Verify official deadline date to drop by checking the class schedule (www.ccsf.edu/schedule). If the class schedule is no longer available online, then you can verify the date with the Registration Office.

If you dropped the class, we will need a receipt or record of your drop request. In order to correct your records, we will need proof to correct your records. It is the student’s responsibility to drop courses by mandated deadline dates to avoid unwanted grades/fees. You may wish to speak with your instructor about any miscommunication.

It is the student’s responsibility to drop courses by mandated deadline dates to avoid unwanted grades/fees. You may wish to speak with your instructor about any miscommunication.