Introduction to the field of technical support, including the critical people skills and exceptional technical knowledge required to provide outstanding service. Emphasis on information resources and technical tools needed most to function effectively in a technical support position.
Course ID
105
Department
Subject
Units
3
Requisites
ADVISE: CNIT 103 and CNIT 104
Transfer code
CSU
Credit type
Credit/Degree Applicable
Pass/Nopass
P/NP Available
Lecture hours
Lec-52.5
Has field trips
0