Follett Access Program

Follett Access

Follett Access is City College of San Francisco’s digital course materials program.

Selected courses are available through CCSF Follett Access to provide students with the lowest prices on their eBooks and Courseware products. Students can choose to opt into these materials and be provided instant access to their access codes for homework systems and/or access to a digital version of their textbook. The charges will be billed to their student accounts automatically and if they have Financial Aid available, it will automatically pay for these charges.

View Eligible Courses 

Save Money 

We’ve found an even better way for CCSF students to save money and succeed from the very first day of class. With digital textbooks and materials through Follett Access, you’ll get instant access, carry a lighter bookbag, and save 50% or more over printed books!

Get Started on Day One 

Studies show students who don’t have their required course materials on the first day of class may be at a disadvantage. Follett Access allows students to opt into their course materials and receive their digital materials before classes start. Materials are available to opt-in one week prior to the start of the course.

Why Choose Follett Access? 

Take part in this innovative program, and you’ll get:

  • Price discounts negotiated to help you save on your digital course materials.
  • Immediate digital access to your materials.
  • Digital study tools, including search, highlighting, and note-taking. 

How Follett Access Works 

For Follett Access, you don’t need to buy additional course materials from the CCSF Bookstore.

Our Mission 

The mission of CCSF Bookstore is to provide a variety of necessary goods and services in support of the academic and financial needs of the College community while exceeding customer expectations in all activities.

Follett Access Support

Students or faculty can visit CCSF Bookstore between Conlan Hall and Smith Hall on the Ocean Campus anytime during business hours for assistance. You can also email ccsf@bkstr.com for assistance or seek help from the publisher resources below.

Frequently Asked Questions

New classes can take up to 24 hours from the time you add the class to appear in the Follett Access Portal. If you need to opt into your materials, you can email Follett Access with your CCSF ID number, Course Code (i.e. GNBS 119) and 5 digit CRN# (found on your schedule) and the Follett Access team will manually add you.

When a course is dropped, the Follett Access charges are automatically refunded. This usually takes place within 3-5 days of the class being removed from your schedule. You can view changes on your student account on the Ram Portal if it has been longer than 7 days since you dropped the course, please email Follett Access with your CCSF ID# and Course Code (i.e. GNBS 119).

For print purchasing options or study guides and additional course materials, please visit the CCSF Bookstore online or between Smith Hall and Conlan Hall on the Ocean Campus.

Not every class participates in Follett Access. You can find purchasing options for your non-Follett Access materials at the CCSF Bookstore.

Technical Issues & Instructions

For technical issues related to accessing your courseware and instructions on how to use your All Access products, please visit the publisher sites listed below. ​​​

Once you have opted in for access, you will receive an email within 2 business days with a link to activate your account. If you have not received this email, try submitting a password reset using your CCSF email address. Once you receive the reset link and log in, your book is typically on your bookshelf. If you are still experiencing issues, please visit Brytewave/RedShelf Support for articles or to submit a ticket.

XanEdu Couse Pack Instructions

If you continue to experience issues, registering or using your product, please visit XanEdu FAQ.

Email Assistance – XanEdu support

For any products not listed above, please email All Access.