Due to COVID-19, our campuses are open on a limited basis for in-person registration assistance and general questions.

Admissions and Records Virtual Help Counters

City DREAM Virtual Counter

Family Resource Center (FRC)

1. Go to: https://library.ccsf.edu/use/technology
2. Click on a technology item that you want to check out. For example, under Laptops, click “Lenovo 100e Chromebook. Model 81MA” for a Chromebook; or under WiFi Hotspots, click on the Hotspot device that works for you.
   
   
3. Under the "Get It" section, it will ask you to “Sign in” to your RAM ID. Log in with your RAM ID and password.
   
   
4. A “Request” link will appear under "Get It". Click “Request” and then click on “SEND REQUEST”.
   
   
5. You will then wait for an email from the library to set up an appointment for pickup. Make sure that you bring your Student ID Card or CA ID for verification at the curbside pickup at the CCSF Rosenberg Library at Ocean Campus.

All appointments made through our online appointment system are remote and will take place by phone during this time.  If you cannot find availability through the online appointment system, please submit a Request for a Counseling Appointment form. Staff will respond to you within one to two business days. For any other questions, please send an email to academiccounseling@ccsf.edu.

Welcome back to CCSF! If you are not sure what ESL level you are at, you can contact the Assessment Center to take the Noncredit ESL Placement Test. You will fill out the Noncredit class registration form with 

• Your full name
• Student ID
• Email address
• Phone number
• Date of birth
• ⌧ Yes, I need help selecting ESL classes (check the box)

An examiner will call you to give you the test. You will know the result at the end of the phone call. After that, you can either follow the steps in the Guide to Register for Noncredit Classes of your level through the RAM Student Portal or make an appointment to see a counselor to get advice on classes.

Please email Noncredit Admissions and Records <nc_admit@ccsf.edu> and let them know your full name, date of birth, and home address. For example,

To: nc_admit@ccsf.edu

Subject: Forgot my Student ID number

Message: 

Dear Noncredit A&R staff,

I forgot my Student ID, and I can’t find my Student ID Card. Could you help me? My full name is (first name) (last name). I was born on (month day), (year). My home address is _____. 

Best,

(Your name)

Our Counseling Department offers workshops to give students an overview of the steps and requirements of applying to be credit students. The schedule of the workshops is forthcoming. It’ll be posted here when available. Additionally, you may check out Steps to Apply: New Credit Student to learn more about the process. Don’t wait until the last minute to apply because the application process takes time.

To attend class, you will log in to Canvas using your RAM ID. Your classes will be shown on the Canvas Dashboard on the first day of the semester. However, if you register for the classes during the semester, please allow 24-48 hours for the system to update your registration. You should see your classes on Canvas the next day. If you are new to remote or online learning, please review this Student Guide to Remote Learning. 

Your classes should appear on the Canvas Dashboard on the first day of the semester. However, if you register for the classes during the semester, please allow 24-48 hours for the system to update your registration. If you don’t see your class on the Canvas Dashboard after 48 hours of registration, please contact Admission and Registration Office by email at nc_admit@ccsf.edu or visit the Virtual Help Counter.

Example email message to the Admission and Registration Office:

Dear staff,

My name is (your full name). My Student Id number is (your Student ID number). I’ve registered for (classes), but I don’t see them on Canvas Dashboard. Could you help me check?

Best,

(Your name)