Having Trouble with Canvas or Zoom?
If Canvas or Zoom is not working or behaving unexpectedly, check below for common access issues and learn about any known outages or system issues.
If you’re unable to access Canvas:
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Make sure you’re connected to the CCSF WiFi network when on campus.
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If you’re connected to WiFi, check whether a RAM ID portal outage might be preventing access.
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If you’ve used the Canvas Student or Teacher app on a mobile device recently, you may still be able to access Canvas that way even if the RAM ID portal is down.
If you’re traveling abroad:
Canvas may be blocked in some countries.
If Canvas seems broken or slow:
Check the system status below. If no issues are reported, you can Chat with Canvas Support for help.