Students interested in pursuing a career in hotels will learn about a variety of different career paths, including the following: front office, event planning, human resources, concierge, night auditor, sales and marketing, housekeeping, and food and beverage. This class also focuses on principles of hotel management and the importance of revenue management, social media marketing, reputation management, Smith Travel Report, financial statements, sustainability, and community engagement.
This class requires use of Canvas with no required in-person meetings. Students will complete coursework in Canvas, which must be accessed using an internet-enabled device. This class is part of CityOnline and is 16 weeks. For student support and other services, students can check Welcome to CityOnline.